Terms of Use

Last updated:

Welcome to the Pluzaringhul website. By accessing or using this site, or by booking one of our active recreation programs, you agree to be bound by the terms set out below. Please read them carefully and stop using the site if you do not agree with any part of them.

1. About these terms

These Terms of Use form a binding agreement between you ("you", "your", the visitor) and Pluzaringhul ("we", "our", "us"). They cover access to the website, the booking of programs and any other interaction you have with us through our online channels. Additional conditions, such as our Return Policy, apply to specific actions and form an integral part of these Terms.

2. Eligibility

You must be at least 18 years old to make a booking on your own behalf. Persons under 18 may participate in programs only with the consent and presence of a parent or legal guardian, who is responsible for confirming their suitability for the activity.

3. Use of the website

You agree to use this website only for lawful purposes and in a way that does not infringe the rights of any third party or restrict another person's use and enjoyment of the site. You agree not to:

• Submit false or misleading information through any of our forms.
• Attempt to gain unauthorised access to any part of the site or its underlying systems.
• Use any automated tool to scrape, copy or republish content without our written consent.
• Upload or transmit anything that contains malicious code or violates applicable law.

4. Bookings and pricing

Prices listed on the site are in New Zealand Dollars and include the guide fee, route insurance and any equipment specifically described in the program details. Final confirmation of a booking is given by email after we have checked availability and weather suitability. Until that confirmation, no contract for the program is formed.

5. Participant responsibilities

Active recreation involves an inherent level of risk that we cannot remove entirely. By participating you agree to:

• Truthfully disclose any condition that may affect your ability to take part safely.
• Follow the instructions of your guide at all times during the session.
• Wear or use the safety equipment provided as briefed.
• Respect the natural environment and the other people sharing it.

6. Changes and cancellations

We reserve the right to reschedule or modify a program in response to weather, environmental conditions or any other safety-related factor. In such cases we will offer you a suitable alternative or a refund as set out in our Return Policy.

7. Intellectual property

All content published on this website, including text, photography, illustrations, logos and code, is owned by Pluzaringhul or used under licence and is protected by applicable intellectual property laws. You may view and download content for personal, non-commercial use only. Any other use requires our prior written permission.

8. Third-party links

This site may contain links to third-party websites or services. We do not control these resources and are not responsible for their content, accuracy or practices. Visiting them is at your own risk and subject to their own terms.

9. Disclaimer

The information on this site is provided in good faith and for general guidance. We do not warrant that all content is permanently accurate, complete or up to date. Trail conditions, weather windows and access points can change. Always cross-check important practical details before heading out.

10. Limitation of liability

To the fullest extent allowed by law, we are not liable for indirect, incidental or consequential losses that arise out of your use of this website or our programs, except where such liability cannot be excluded by mandatory consumer protection legislation.

11. Governing law

These Terms are governed by the laws of New Zealand. Any dispute arising from your use of the site or our programs will be subject to the exclusive jurisdiction of the New Zealand courts.

12. Updates

We may update these Terms from time to time. The current version is always available on this page, with the revision date shown above. Continuing to use the website after a change means you accept the updated Terms.

13. Contact

For any question relating to these Terms of Use, please use our Contacts page.